Privacy Policy

Last updated: 06/11/26

Who we are
BuildROI Limited (“BuildROI”, “we”, “us”) is a company registered in England and Wales, company number 16914413, registered office Crossways, The Avenue, Whyteleafe, Surrey, CR3 0AQ. We are responsible for the personal data described in this policy. You can contact us at jim@buildroi.co.uk.

What we collect and why
Contact form and emails. If you use the contact form or email us, we collect your name, email address and anything you include in your message. The form is run by Squarespace and sends your message to us by email. We use this only to reply to you and to deal with your enquiry. Our lawful basis is our legitimate interest in responding to people who contact us.

Website analytics. With your consent, we use Squarespace’s built-in analytics to understand how visitors use the site, such as which pages are viewed. This information is aggregated and is not used to identify you. You can accept or decline analytics cookies through the cookie banner at any time.

Essential cookies. Some cookies are needed for the website to work, for example to remember your cookie choices. These don’t require consent.

Videos and documents. Our videos are hosted on YouTube and our example documents on Google Drive. If you play a video or open a document, YouTube or Google may collect information and set cookies under their own privacy policies.

Who we share it with
Our website is hosted by Squarespace, which processes data on our behalf. Squarespace may store data outside the UK, protected by appropriate safeguards required under UK data protection law. We do not sell your personal data or share it with anyone else for marketing.

How long we keep it
We keep enquiry messages for up to two years after our last contact with you, unless we need to keep them longer for legal reasons.

Your rights
You have the right to ask for a copy of your personal data, to have it corrected or deleted, to restrict or object to how we use it, and to withdraw consent at any time. To make a request, email jim@buildroi.co.uk. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office (ico.org.uk).

Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.